Question 1

How do I get started?

Accepted Answer

Message us on WhatsApp or book a demo — you'll get a free 7-day trial with onboarding and data-migration support.

Question 2

What support do you offer?

Accepted Answer

Unlimited free support via call, WhatsApp, email and chat.

Question 3

Is it cloud or offline?

Accepted Answer

Hybrid — Pharmacy Pro works online and offline, with local plus Google Drive backups.

Question 4

How often is it updated?

Accepted Answer

Regular automatic updates, shaped by pharmacist feedback.

Question 5

Who is Pharmacy Pro for?

Accepted Answer

Every pharmacy type — from a single retail counter to large multi-branch chains.

Question 6

Does it integrate with other systems?

Accepted Answer

Yes — EMR/EHR systems, cash registers, swipe machines, UPI, SMS and WhatsApp.

Question 7

Can it manage multiple locations?

Accepted Answer

Yes, with central monitoring of inventory, sales and stock across branches.

Question 8

How does it speed up billing?

Accepted Answer

QR/barcode scanning and intelligent global search make billing near-instant.

Question 9

Is there a free version?

Accepted Answer

Yes — a free-for-life tier plus a 7-day trial of the paid features.

Question 10

Is support included?

Accepted Answer

Yes, free technical support is included for all users.

Question 11

Can I use it on multiple devices?

Accepted Answer

Yes — PCs, tablets and smartphones simultaneously.

Question 12

Is it GST-compliant?

Accepted Answer

Fully GST-compliant, with automated e-invoicing and reporting.

Question 13

How is my data secured?

Accepted Answer

Records are encrypted, with local plus Google Drive backups that you control.

Frequently asked questions

General